Customer Trust & Consumer Protection
At Digital School Time (DST), operated by D S Enterprises, we are committed to providing a transparent and reliable shopping experience.
We ensure:
- Products delivered match the description shown on the website
- Proper quality checks before dispatch
- Secure payment processing through trusted gateways
Consumer Rights:
We comply with all applicable consumer protection laws in India. Customers have the right to:
- Receive the correct product as ordered
- Raise a complaint in case of defective, damaged, or incorrect items
- Request a return or replacement as per our policy
Customer Responsibility:
To ensure a smooth resolution, customers are required to:
- Record an unboxing video while opening the package
- Report any issue within 3 days of delivery
- Ensure the product is unused and in original condition
Important Note:
Requests without proper proof (photo/video) may not be accepted.
